Shipping

Notice

Orders placed around public holidays may experience delays in dispatch and/or delivery due to reduced warehouse and courier operating hours.

When can I expect my items?

Please see the estimated shipping times (by region) below:

• For US, estimated shipping is 3-5 working days.
• For Canada and Mexico, estimated shipping is 3-5 working days.
• For shipping to Europe, please shop on our EU site.
• For shipping to Australia and New Zealand, please shop on our AU site.
• For shipping to the UK, Asia and Africa, please shop on our ROW site.

How much do I spend to get free shipping?

For US, free shipping on orders over $300 USD.

For Canada, free shipping on orders over $500 CAD.

Free shipping does not apply to bespoke items such as custom chandeliers.

How much will shipping cost?

• Shipping is free on all orders over $300 in the US and over $500 CAD in Canada.
• If your order is below these amounts, shipping will be calculated at checkout based on your order value and the products in your cart.
• If you are unable to complete checkout, or we are unable to provide a shipping service for your order, please email [email protected] and our customer support team will be happy to assist you.

Will there be any additional charges on my order?

• For customers outside the US, local taxes and duties may apply to your order on arrival in your country. These are not included in the total price and must be paid to receive your delivery.
• Please note that you may be required to pay any such taxes and duties before the authority releases your goods to you.
• Buster + Punch cannot be held responsible for the payment of any such taxes and duties, nor any loss incurred by you as a result.

When can I expect delivery of items on pre-order?

• For bespoke items such as custom chandeliers, please expect delivery in 4-6 weeks.
• For out-of-stock items, please use the guideline dates provided on our product, cart and checkout pages.